Privacy Policy
We are committed to protecting your privacy.
Only authorized employees within the company on a need to know
basis use any information collected from individual customers.
We constantly review our systems and data to ensure the best possible
service to our customers.
All data collected is stored on a secure server
and it is kept confidential at all times.
As a matter of policy, we will not sell or rent
any personally identifiable information about you to any third
party.
We take all reasonable steps to ensure the security
of the information that you give us, however you accept that there
are risks to dealing on line and that you will not hold us liable
for any breach unless it was due to negligence on our part.
The Information We Collect about you
When you order we need to know your name, email
address, the delivery address, and credit or debit card details.
These enable us to process your order.
We may also ask for your telephone number which enables us to
contact you urgently if there is a query on your order.
The Information we retain
We will only retain your name, email address,
the delivery address and telephone number. We WILL NOT retain
your credit and debit card details once the payment has been authorised.
Use of Your Information
We will not sell, share, or rent your personal
information to any third party unless required by law to do so.
We will not use your e-mail address for unsolicited mail. Any
emails sent by this Company will only be in connection with the
provision of agreed services and products.
We may also use the information for the following purposes:
i. To meet our contractual obligations to you.
ii. To provide you with information relating to our website, products
or our services that you request from us.
iii. To provide you with information on other products that we
feel may be of interest to you.
iv. Including improvements, and service or product changes that
may affect our website.
Confidentiality
The Data Protection Act 1998 gives all individuals
the right to access personal information that is held about them.
You can request a copy of any information that we hold about you.
Please contact us if you wish to make such a request.
Customers are requested to retain copies of any
literature issued in relation to the provision of our services.
Where appropriate, we shall issue Customer’s with appropriate
written information, handouts or copies of records as part of
an agreed contract, for the benefit of both parties.
Other Information We Collect
In running and operating the company and this
website we may collect and process certain data and information
relating to you and your use of this site. This data and information
is detailed below:
i. Details of visits to our website and the pages
and resources that are accessed, including, but not limited to,
traffic data, location data and other communication data that
may assist us in understanding how visitors use this website.
ii. Information that visitors provide to us as a result of filling
in forms on our website, such as when a visitor registers for
information or downloads a file.
iii. Information provided to us when our visitors communicate
with us electronically for any reason.
We use IP addresses to analyse trends, administer
the site, track user’s movement, and gather broad demographic
information for aggregate use. IP addresses are not linked to
personally identifiable information. Additionally, for systems
administration, detecting usage patterns and troubleshooting purposes,
our web servers automatically log standard access information
including browser type, access times/open mail, URL requested,
and referral URL. This information is not shared with third parties
and is used only within this Company on a need-to-know basis.
Any individually identifiable information related to this data
will never be used in any way different to that stated above without
your explicit permission.
Contacting Us
If you have any questions or queries relating
to this Privacy Policy then please contact
us.
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